UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.   20549

 

FORM 8-K

 

CURRENT REPORT

 

Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934

 

 

Date of Report:

January 7, 2004

 

Date of Earliest Event Reported:

January 7, 2004

 

BOISE CASCADE CORPORATION
(Exact name of registrant as specified in its charter)

 

Delaware

 

1-5057

 

82-0100960

(State or other jurisdiction of
incorporation or organization)

 

(Commission File
Number)

 

(I.R.S. Employer
Identification No.)

 

 

 

 

 

1111 West Jefferson Street
P.O. Box 50
Boise, Idaho

 

 

 

83728-0001

(Address of principal executive offices)

 

 

 

(Zip Code)

 

 

 

 

 

208/384-6161

(Registrant’s telephone number, including area code)

 

 



 

Item 7.

Financial Statements and Exhibits

(c)

Exhibits.

 

 

Exhibit 99

Boise Office Solutions Investor Conference Webcast Presentation

 

Item 9.

Regulation FD Disclosure.

 

Boise will webcast its investor conference being held at Boise Office Solutions division headquarters in Itasca, Illinois, on January 7, 2004, beginning at 10 a.m. (Central standard time).  The conference will be hosted by George Harad, Boise’s chairman and chief executive officer, and will present details of Boise’s acquisition of OfficeMax, which was completed on December 9, 2003.  The presentation will include Boise’s plans for the new combined office products business estimates of financial performance for the combined entity,

 

The live webcast will be available on Boise’s Internet site and will be archived following the conference.  To access the webcast, please go to our website at www.bc.com and click on Investor Relations to find the link to the webcast.  The archived webcast will be available on the Presentations page of the Investor Relations section of Boise’s website.  A copy of the webcast presentation is attached as Exhibit 99.

 

Forward-Looking Statements

 

The presentation includes forward-looking statements.  These statements include, among others, those that refer to the expected benefits of Boise’s acquisition of OfficeMax, the anticipated synergies, and the expected impact of this transaction on our financial results.

 

These forward-looking statements are based on management’s current expectations and beliefs and are subject to a number of risks, uncertainties, and assumptions that could cause actual results to differ materially from those we describe in the forward-looking statements.  The risks, uncertainties, and assumptions include the possibility that we will be unable to fully realize the benefits we anticipate from the acquisition; the possibility that we will incur costs or difficulties related to the integration of our businesses greater than we expected; our ability to retain and motivate key employees of both organizations; the difficulty of keeping expense growth and integration costs at modest levels while increasing revenues; the challenges of integration and restructuring associated with the transaction; the challenges of achieving anticipated synergies; the timing and success of our evaluation of strategic alternatives for our paper and building products businesses; and other risks that are described from time to time in our Securities and Exchange Commission reports.

 

This presentation speaks only to the date of this presentation.  We undertake no obligation to review or update the forward-looking statements we have made here.

 

2



 

Finally, we undertake no obligation to review or confirm investor or analyst expectations or estimates that might be derived from this presentation.

 

Non-GAAP Measures

 

This presentation contains non-GAAP financial measures, including adjusted segment income from operations and adjusted EBITDA.  We believe the use of these measures provides useful information to our investors.  We have adjusted segment income to reflect the results of our operations before non-routine items, such as the non-recurring expenses related to the OfficeMax acquisition.  Because these items are not indicative of our ongoing operations, we have excluded them to assist our investors in understanding our core operating results.  We believe our use of EBITDA and adjusted EBITDA in this presentation will aid our investors’ understanding of the earnings potential of our office solutions segment, allowing investors to evaluate its operating liquidity.  Our calculation of EBITDA represents earnings before interest expense, income taxes, depreciation and amortization, and normal profit.  Adjusted EBITDA represents earnings before interest expense, income taxes, depreciation and amortization, and excludes non-routine items.  Our calculation of these measures may not be comparable to similarly titled measures of other companies.  You should not consider these measures as substitutes for earnings from operations, net income or loss, cash flows from operating activities, or other statements of operations or cash flow data prepared in conformity with GAAP or as a GAAP measure of operating performance, profitability, or liquidity.

 

We have reconciled the non-GAAP financial measures to the most directly comparable GAAP measure on pages 98 and 99 of the presentation.  You can also find these reconciliations under the Investor Relations section of our website at www.bc.com.

 

 

SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

 

BOISE CASCADE CORPORATION

 

 

 

By

/s/ Karen E. Gowland

 

 

 

Karen E. Gowland
Vice President and Corporate Secretary

 

Date:  January 7, 2004

 

3



 

EXHIBIT INDEX

 

Number

 

Description

 

 

 

99

 

*Boise Office Solutions Investor Conference Webcast Presentation

 


*Filed with this Form 8-K

 

4


Exhibit 99

 

 

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Exhibit 99

 

[GRAPHIC]

 

Boise Office Solutions
Investor Conference

 

January 7, 2004

 

[LOGO]

 

1



 

Agenda

 

Topic

 

Speaker

      Boise Overview and Strategy

 

George Harad, Chairman and CEO

      New Boise Office Solutions

 

Chris Milliken, Division President and CEO

      Business Overview, Prospects, and Strategy

 

 

      BOS Brand Strategy

 

Dave Goudge, EVP, Marketing

      BOS Operations Overview

 

 

      Retail Operations

 

Gary Peterson, President – Retail

      Contract Operations

 

Mike Rowsey, President – Contract

      Commercial and Direct

 

Dave Goudge, EVP, Marketing

      Merchandising

 

Ryan Vero, EVP, Merchandising

      Boise Financial Outlook

 

Ted Crumley, CFO

      Closing Comments

 

Chris Milliken, Division President and CEO

 

2



 

Forward-Looking Statements

 

The presentation includes forward-looking statements.  These statements include, among others, those that refer to the expected benefits of the transaction to our shareholders, the anticipated synergy benefits, and the expected impact of this transaction on our financial results.

 

These forward-looking statements are based on management’s current expectations and beliefs and are subject to a number of risks, uncertainties, and assumptions that could cause actual results to differ materially from those we describe in the forward-looking statements. The risks, uncertainties, and assumptions include the possibility that we will be unable to fully realize the benefits we anticipate from the acquisition; the possibility that we will incur costs or difficulties related to the integration of our businesses greater than we expected; our ability to retain and motivate key employees of both organizations; the difficulty of keeping expense growth and integration costs at modest levels while increasing revenues; the challenges of integration and restructuring associated with the transaction; the challenges of achieving anticipated synergies; the timing and success of our evaluation of strategic alternatives for our paper and building products businesses; and other risks that are described from time to time in our Securities and Exchange Commission reports.

 

This presentation speaks only to the date of this presentation. We undertake no obligation to review or update the forward-looking statements we have made here.  Finally, we undertake no obligation to review or confirm investor or analyst expectations or estimates that might be derived from this presentation.

 

3



 

[PHOTO]

 

George J. Harad
Chairman and Chief Executive Officer

 

Boise Overview and Strategy

 

4



 

Company Overview

 

                  Leading office products distribution company

                  North America, Australia, New Zealand, and Mexico

                  Acquisition of OfficeMax completed

 

                  Cost-competitive manufacturer and leading distributor of building materials

 

                  Major producer of uncoated free sheet

                  Integrated containerboard/corrugated containers

                  Newsprint

 

                  Substantial timber base

 

5



 

Strategy

 

                  Focus manufacturing

                  Competitive-cost commodities

                  Value-added growth

                  Lower capital requirements

 

                  Grow distribution

                  Stable, strong cash flows

                  Higher capital returns

 

                  Improve shareholder value

                  More stable earnings/cash flows

                  Returns greater than cost of capital

 

6



 

Strategic

Shifting Business Mix

 

Sales Mix Change

 

1994

 

2002

 

Pro Forma 2002

 

 

 

 

 

[CHART]

 

[CHART]

 

[CHART]

 

 

 

 

 

Boise

 

With OfficeMax

 


*Before intersegment eliminations; pro forma for OfficeMax acquisition.

 

7



 

Strategic Rationale
Acquisition of OfficeMax

 

                  Enhance BOS competitive position

 

                  Obtain competitive scale

 

                  Serve all customer segments through all channels

 

                  Improve cost structure

 

                  Establish platform for middle-market growth

 

                  Provide catalyst for unlocking shareholder value

 

8



 

Priorities for 2004

 

                  Successfully integrate OfficeMax into Boise Office Solutions

 

                  Develop and implement strategic alternatives for Boise Paper Solutions and Boise Building Solutions

 

9



 

Integrate OfficeMax
Realize Synergies

 

Purchasing leverage

 

$

60

mm 

 

 

 

 

Logistics and administration

 

40

 

 

 

 

 

Marketing

 

30

 

 

 

 

 

Paper sales

 

30

 

 

 

 

 

 

 

$

160

mm

 

10



 

Implement Strategic Alternatives

 

                  Goldman Sachs engaged

 

                  Process underway

 

                  Objective to deleverage quickly/increase shareholder value

 

                  Attractive North American asset base

 

                  4th largest producer of uncoated free sheet

 

                  4th largest producer of plywood

 

                  2nd largest producer of engineered wood products

 

                  3rd largest full-line wholesale distributor of building materials

 

                  2.4 million acres of timberland

 

                  Actions in 2004

 

11



 

Questions?

 

12



 

[PHOTO]

 

Chris Milliken

Division President and Chief Executive Officer

 

New Boise Office Solutions

 

13



 

Key Questions

 

                  How will we manage the business?

 

                  How will we combine and integrate the businesses?

 

                  How comfortable are we that we will achieve targeted synergies?

 

                  What are the future prospects for our combined businesses?

 

                  What financial performance should we expect?

 

14



 

Leadership Team

 

[CHART]

 

15



 

Complementary Combination

 

 

 

Boise Office Solutions

 

New BOS

 

OfficeMax

Markets

 

•     U.S. Contract/Distribution

 

 

 

•     U.S. Retail

 

•     Canada

 

 

 

•     Mexico

 

 

•     Australasia

 

 

 

 

 

 

 

 

 

 

 

Brands

 

•     BOS Quality/Service Reputation

 

 

 

•     OfficeMax Awareness

 

•     Grand & Toy – Canada

 

 

 

 

 

 

•     Reliable

 

 

 

 

 

 

 

 

 

 

 

Assets

 

•     Distribution Centers (38)

 

 

 

•     PowerMaxs (3)/ DCs (17)

 

•     Customer Service Centers (6)

 

 

 

•     Customer Service Centers (2)

 

 

•     B-to-B Internet

 

 

 

•     Public E-Commerce Site

 

 

•     Private Fleet (all markets)

 

 

 

•     940+ Retail Stores in U.S.

 

 

 

 

 

 

 

Customers

 

•     Contract/Fortune 500

 

 

 

•     Small Business

 

•     Mail Order/Telesales

 

 

 

•     Home Office/Consumer

 

 

 

 

 

 

 

Associates

 

•     13,000+ Associates

 

 

 

•     30,000+ Associates

 

•     Strong Professionally Trained
Sales Force

 

 

 

•     Strong Retail
Selling Culture

 

16



 

Larger, Well-Balanced Company

 

2002 North American Sales

 

[CHART]

 

Source:  Company 10-Ks

 

17



 

Diversified Product/Service Offerings

 

2002 North American Sales by Product Category

 

[CHART]

 

Source: Company 10-Ks.  Classification inconsistencies may exist.

 

18



 

Growth Opportunities

 

 

 

Key Initiatives

 

 

 

Link Contract
With Retail

 

      Facilitate contract purchases at retail

 

      Cross-marketing activities

 

      [LOGO] small stores

 

 

 

Build
Small/Middle Market

 

      Expand B-to-B direct sales force and outbound telesales

 

      Develop customized E-commerce offerings

 

      Develop focused direct-mail programs

 

 

 

Extend Print/Copy
Offering

 

      Enhance infrastructure to support offering to large customers

 

      Develop well-trained and focused direct sales force

 

 

 

Extend Technology
and Furniture

 

      Enhance technology product assortment for large customers

 

      Extend contract furniture to retail

 

      Extend import furniture to contract

 

19



 

Significant Achievable Synergies

 

 

 

Key Facts

 

 

 

Operating
Synergies

 

      For Boise, $160 million annual pretax operating synergies

 

      Potential upside

 

 

 

Expected
Timing

 

      $100 million in 2004

 

      $150 million in 2005

 

      $160 million in 2006

 

 

 

Non-Operating
Synergies

 

      Efficiency in combined capital spending over time

 

      Reduced working capital needs over time

 

20



 

 

 

Projected $
Realized

 

Key Components

 

 

 

 

 

Purchasing
Leverage

 

$60 million

 

      Renegotiate vendor programs

 

 

 

 

 

 

 

 

Logistics and
Administration

 

$40 million

 

      Consolidate DCs

 

 

      Close selected stores

 

 

      Consolidate corporate functions

 

 

      Reduce expenses

 

 

      Renegotiate outside services

 

 

 

 

 

Sales and
Marketing

 

$30 million

 

      Reduce marketing costs

 

 

      Consolidate customer service centers

 

 

      Integrate Contract into Retail

 

 

      Increase response rates for direct marketing

 

 

 

 

 

Paper Sales

 

$30 million

 

      Production efficiencies

 

 

      Distribution efficiencies

 

21



 

Industry is Large and Growing

 

Sales by Channel (1997-2003 Est.)

 

[CHART]

 

Source:  SHOPA

 

22



 

BOS Target Market Has Increased

 

 

 

Office
Supplies

 

Paper

 

Furniture

 

Technology
(non-
computer)

 

Computers

 

Print
and
Copy

 

Retail

 

X

 

X

 

X

 

X

 

@

 

X

 

E-Commerce

 

X

 

X

 

X

 

X

 

@

 

X

 

Catalog

 

#

 

#

 

#

 

#

 

 

 

X

 

Contract

 

#

 

#

 

#

 

#

 

 

 

*

 

 


#                 Existing BOS primary target markets

X               Expanded target markets due to addition of OfficeMax primary target markets

*                 Future unique opportunities as a result of this transaction

@            Limited presence

 

23



 

Greater Target Market

 

North American Office Products Market*
(Est. 2003)

 

[CHART]

 


*Includes office products, furniture, technology, and services.

 

24



 

Vision Statement

 

“The Vision of the New Boise Office Solutions is to be the leading provider of office products and services through a relentless focus on our customers.

 

25



 

BOS Business Model

 

                  Primary operating segments: Retail and Contract

                  All customer segments: Consumer/Home Office, SOMO, Large/Mega

                  Target vertical customer segments to focus on growth

                  All channels

                  Give customers a choice – retail store, Internet, sales force, catalog, telesales

                  Aligned distribution network and customer service centers

                  Focused brands

                  [LOGO] will become primary brand in U.S./Mexico

 

26



 

Focus on “Customer Experience”

 

Customer Service

 

                  Contract PINS

                  Best-in-class contract expense reporting

                  Boundless Selling program

                  Easier in-store shopping experience/navigation

 

Time Savings

 

                  Done in one” (over 96%)

                  Line Buster checkout technology

 

Value

 

                  MaxPerks program

                  Bonus packs

                  Private label

 

27



 

Near-Term Objectives

 

•     Maintain solid core business

 

                  Achieve base business financial plans/forecasts

 

                  Same-store sales growth:  4%-6% in 2004

 

                  Operating margin improvement:  2.4%-2.6% in 2004, up from 1.6% in 2003

 

                  Ensure no significant adverse impact on customers or operations

 

      Exceed synergy expectations

 

                  $100M (‘04), $150M (‘05), $160M (‘06)

 

28



 

Near-Term Objectives

 

•     Build foundation for future growth

 

                  Position business model for strategic competitive advantage

 

                  Further improve customer service and quality management

 

                  Establish appropriate infrastructure (information systems and facilities)

 

                  Blend cultures

 

29



 

[PHOTO]

 

Dave Goudge
Executive Vice President,
Marketing

 

Brand Strategy

 

30



 

Brand Positioning and Marketing

 

Previous Brand Positions

 

[LOGO]

 

Boise Office Solutions: Keeping Promises/Simplifying

 

                  Consider it done!”

                  It couldn’t be easier.”

 

[LOGO]

 

OfficeMax:  More Customer Service, Products, Value

 

                  [LOGO]

 

31



 

Customer Perceptions

 

                  Awareness is high

 

                  However, retailers are perceived to be very similar

 

                  No significant differentiation

 

32



 

Customer Awareness Small Businesses

 

Aided Awareness*
Small Business

 

[CHART]

 


*                 Which of the following companies have you heard of before today?

 

33



 

Customer Awareness Middle-Market Businesses

 

Aided Awareness*
Medium Business

 

[CHART]

 


*                 Which of the following companies have you heard of before today?

 

34



 

Small Market Perceptions

 

Small Business

 

[CHART]

 

35



 

Middle-Market Perceptions

 

Medium Business

 

[CHART]

 

36



 

Brand Architecture/Migration

 

                  We currently operate under several brands

                  [LOGO]                                                [LOGO]

                  [LOGO]                                                [LOGO]

                  Boise Express

 

                  All brands in the United States and Mexico will become [LOGO]

 

                  Canada, Australia, and New Zealand initially remain unchanged

 

37



 

Brand Opportunity/Challenge

 

                  Create positive differentiation in customer experience

 

                  Reach all customer segments through multiple channels

 

                  Lasting differentiation comes from actual customer experience

 

                  Marketing must tell the story of differentiation

 

38



 

Breakout Marketing!

 

                  Our advertising/marketing will be tied to the common vision of the company

 

                  To be the leading provider of office products and services through a relentless focus on our customers

 

                  New tagline: “What’s your thing?”

 

                  New and unusual advertising approach

 

                  Audience

 

                  Customers

 

                  Associates

 

39



 

Brand and Marketing

 

The webcast audience will hear the two-minute audio of three office products ads.  To receive a copy of these ads on DVD, send your name and mailing address to TomRussell@BoiseOffice.com.

 

40



 

Questions?

 

41



 

[PHOTO]

 

Gary Peterson
President — Retail

 

Retail Operations

 

42



 

Retail Organization

 

[CHART]

 

Gary Peterson will also have several indirect reports for real estate, replenishment, HR, and merchandising.

 

43



 

Current OfficeMax Operations

 

                  943 stores in the United States; 33 in Mexico

                  Three PowerMax distribution facilities

                  Hazleton, Pennsylvania

                  McCalla, Alabama

                  Las Vegas, Nevada

                  17 delivery centers

                  Two customer call and contact centers

                  Retail headquarters – Cleveland, Ohio

                  Approximately 30,000 associates

                  Approximately $5 billion annual sales for fiscal year 2003

 

44



 

OfficeMax Top 50 Markets (# of Stores)*

 

[GRAPHIC]

 

Chicago

 

42

 

Los Angeles

 

30

 

Minneapolis

 

26

 

San Francisco

 

23

 

Phoenix

 

23

 

Dallas

 

23

 

Atlanta

 

22

 

Detroit

 

20

 

Philadelphia

 

17

 

Cleveland

 

17

 

Denver

 

17

 

Houston

 

17

 

Seattle

 

15

 

Salt Lake City

 

15

 

Boston

 

14

 

St. Louis

 

14

 

North New Jersey

 

14

 

Orlando

 

12

 

New York

 

11

 

Virginia Beach

 

11

 

Miami

 

11

 

Kansas City

 

11

 

Las Vegas

 

10

 

Milwaukee

 

9

 

Puerto Rico

 

8

 

Columbus

 

8

 

Buffalo

 

8

 

Pittsburgh

 

8

 

Richmond

 

8

 

Charlotte

 

8

 

Sacramento

 

8

 

San Antonio

 

8

 

Raleigh

 

7

 

Ft. Lauderdale

 

7

 

Akron

 

7

 

Nashville

 

7

 

Portland

 

7

 

Memphis

 

7

 

Tucson

 

7

 

Austin

 

6

 

Providence

 

5

 

Danbury

 

5

 

West Palm Beach

 

5

 

Ft. Meyers

 

5

 

Indianapolis

 

5

 

Albany

 

5

 

Stockton

 

5

 

Fresno

 

5

 

Hartford

 

4

 

Harrisburg

 

4

 

 


*                 Complete list of stores is available at www.OfficeMax.com.

 

45



 

OfficeMax Distribution Network

 

[GRAPHIC]

 

46



 

Improvements to Retail Operations

 

Customer Service

 

                  Commitment to move from task to selling environment

                  In-stock improvement

                  Boundless Selling

                  Improved store graphics for easier navigation

 

Infrastructure Support

 

                  Changes made to ease the burden on store associates and improve customer service:

                  DSD model to self-distributed/PowerMax model

                  $400 million reduction in inventory

                  Fixture cut-down

                  Creation of merchandise “worlds”

                  Assumed receiving

                  SAP retail store

                  POS register upgrade

 

47



 

Improvements to Retail Operations

 

Progress on Major Initiatives

 

                  Remodeled 250 stores

                  Implemented 9.0 format

                  Rolled out new point-of-sale system

                  Implemented Boundless Selling across chain

                  Launched [LOGO] small store concept

                  Implemented select market strategy

                  Implemented productivity-based incentives in PowerMax facilities

                  40% labor savings

 

Financial/Operating Results

 

                  Industry-leading comp sales

                  Seven consecutive quarters of positive growth

                  Improved inventory turns to 4.0x

                  Strong CopyMax® comp sales growth

 

48



 

Two-Year North American Retail Same-Store Comp Sales

 

[CHART]

 

49



 

Key Retail Objectives for 2004

 

                  Mid-single-digit comp sales growth

 

                  5% increase in inventory turns

 

                  Improve in-stocks

 

                  Continue to take share in retail channel

 

                  Further develop great shopping experience

 

                  Improve solution selling/attachment rates in key product categories

 

                  Grow CopyMax® business

 

50



 

Key Retail Opportunities for 2004

 

                  Continue to optimize retail store portfolio

                  Remodel 250 additional stores to 9.0 format

                  Open 12 new stores

                  Including [LOGO]

                  Relocate 10 stores

                  Close 40 to 45 stores

                  Continue to focus on field management initiatives

                  Continue to upgrade systems at the store level

                  Point-of-sale (POS) systems

                  Labor scheduling

                  E-learning

                  Optimize retail supply chain

                  Extend Boise customers’ contract pricing to stores

 

51



 

Store Remodel Program

 

                  Remodels incorporate key features and attributes of 9.0 prototype

                  Further display of Merchandising Worlds

                  Concentrated in strong OfficeMax markets

                  Each remodeled store provides comp sales lift

 

[GRAPHIC]

 

[GRAPHIC]

6.0/Before

 

9.0/After

 

52



 

[LOGO]

 

                  Small store format (approx. 3,000 sq. ft. vs. 20,000 sq. ft.)

                  Three-store test program within Chicago Loop area

                  First store opened in November 2003

                  CopyMax® capabilities

 

[GRAPHIC]

 

[GRAPHIC]

 

53



 

Field Management Initiatives

 

                  Improve district manager effectiveness

 

                  Leverage territory directors

 

                  Improve Boundless Selling

 

                  Enhance training

 

54



 

Boundless Selling

 

                  Department boundaries are removed

 

                  Associates go to customers rather than wait in their departments for customers

 

                  Starts with cross-training across product categories

 

                  Sales leader directs associates’ selling efforts

 

                  Wireless technology used to provide feedback and suggest add-ons

 

                  Increases average ticket (1.5% increase in FY03)

 

[LOGO]

 

55



 

Building a Team Environment for Store Associates

 

                  Investments in leadership, communications, and productivity

 

                  E-mail communication tools

 

                  Electronic training and surveys

 

                  Results:  improved sales, profitability, and associate satisfaction

 

[LOGO]

 

[LOGO]

 

56



 

CopyMax

 

                  Double-digit positive comp sales growth year-to-date in 2003

 

                  100% digitally connected nationwide

 

                  First retailer to have chainwide digital color capabilities

 

                  Three CopyMax® commercial sales territories

 

                  Over 200 dedicated sales representatives

 

[GRAPHIC]

 

57



 

Retail Supply Chain

 

2003 Accomplishments

 

                  Installed SAP in PowerMax and delivery center facilities

 

                  Completed pay-for-performance in PowerMax and delivery centers

 

                  Extended vendor compliance metrics

 

                  Expanded Las Vegas PowerMax

 

                  Installed integrated inbound visibility tool

 

                  Improved key performance metric

 

58



 

2004 Initiatives

 

                  Consolidate BOS and OfficeMax delivery centers

 

                  Design new Las Vegas facility

 

                  Leverage PowerMax for servicing new DC network

 

                  Reduce average store delivery cycle from 8 to 7 days

 

                  Implement real-time cross-docking

 

                  Increase bulk area utilization in PowerMax

 

                  Implement task inter-leaving

 

                  Develop vendor scorecard

 

59



 

Mexico/International

 

Business Overview

 

                  Started with joint venture in 1997

                  33 stores

                  Commercial sales, catalog, and E-commerce operations

                  Strong partners with significant retail experience

 

Key Accomplishments in 2003

 

                  Significantly increased cash flows

                  Strong net operating profit

                  Significant CopyMax® comp sales growth

                  Opened three new stores and DC

 

[GRAPHIC]

 

Future International Opportunities

 

                  Mexico

                  Further retail expansion

                  Expand direct/contract business

                  Assessing other international opportunities in retail

 

60



 

Questions?

 

61



 

The New Boise Office Solutions Investor Conference will resume in approximately 60 minutes.

 

62



 

[PHOTO]

 

Mike Rowsey

President — Contract

 

Contract Operations

 

63



 

Contract Business Operations

 

Operating Focus

 

                  Large contract: Large businesses/government customers with longer-term contracts and orders fulfilled by delivery

 

                  Traditional BOS contract business

 

                  Includes international (except Mexico retail)

 

                  Commercial and direct: Customers that purchase through multiple touchpoints with orders fulfilled by delivery

 

                  Customers not on longer-term contracts

 

                  Encompasses small and medium-sized businesses

 

                  Served through multiple touchpoints:
E-commerce, sales force, telesales, catalog

 

64



 

Contract Operations

 

                  Organic sales growth despite slow white-collar recovery

 

                  World-class customer service

 

                  Operational excellence

 

                  Premier international businesses in Canada and Australasia

 

65



 

Organic Sales Growth

 

                  Low single digits in 2003; mid-single digits expected in 2004

 

                  Commercial and direct continues to show excellent growth potential

 

                  Capital goods spending by customers picking up

 

                  Paper sales stronger than overall market

 

                  Continued growth in technology consumables

 

66



 

World-Class Customer Service

 

                  Customer-centric measurements continue to lead the industry

 

                  Fill rate

                  Accuracy

                  On-time delivery

                  “Done in One”

 

                  Winner of 2003 SQM award for “world class” service

 

                  Opportunity to consolidate customer service centers

 

                  Expect to consolidate 8 customer service centers to 6

 

67



 

Operational Excellence

 

                  Working capital performance continues to improve

 

                  High single-digit productivity improvement for the third consecutive year

 

                  Implementation of POD and RDS in distribution centers

 

                  Integration of Reliable distribution completed in early 2004

 

                  Opportunity for integration with OfficeMax: 55 distribution centers will be consolidated into 25 to 30

 

                  Lower operating costs

 

                  Lower inventory levels

 

                  Higher throughput

 

68



 

New Boise Office Solutions Distribution Network*

 

[GRAPHIC]

 


*Before consolidation

 

69



 

Canadian Contract Operations

 

                  Maintaining position as leading contract stationer

 

                  Operating margins continue to be strong

 

                  Restructuring customer service centers

 

                  Consolidated one distribution center in 2003

 

                  New Calgary DC scheduled to open in 2004

 

70



 

Australia Contract Operations

 

                  Completed integration of Blue Star acquisition

 

                  Built footprint for future growth, with new buildings in:

 

                  Sydney

                  Canberra

                  Brisbane

                  Hobart

                  Townsville

                  Expansion in Melbourne

                  Adelaide

 

                  Significant operating income improvement in 2003 over 2002

 

71



 

New Zealand Contract Operations

 

                  Completed integration of Blue Star acquisition

 

                  40 buildings consolidated into 3 distribution facilities

 

                  5 brands consolidated into 3

 

                  Implemented new operating system (Pronto)

 

                  Continued outstanding income performance

 

72



 

[PHOTO]

 

Dave Goudge

Executive Vice President,

Marketing

 

Commercial and Direct

 

73



 

Commercial and Direct Operations Overview

 

                  Customers who purchase through multiple touchpoints with orders fulfilled by delivery

 

                  Highly attractive business

 

                  Large and relatively fragmented markets

 

                  High-growth channels (E-commerce)

 

                  Well-established business

 

                  [LOGO] — over 1.4 million customer transactions per year

 

                  [LOGO] — approximately 1.8 million customer transactions per year

 

                  OfficeMax sales force — 170 sales reps

 

                  BOS/Reliable outbound telesales — 350 sales reps

 

74



 

Commercial and Direct Operations Objectives

 

                  Integrate multiple touchpoints

 

                  Business operations

 

                  Systems

 

                  Delivery

 

                  Customer service centers

 

                  Grow business

 

                  Focus on small and middle markets

 

75



 

Integration of Multiple Touchpoints

 

Prior to Integration

 

[CHART]

 

76



 

Growth Strategy

 

                  Leverage brand

 

                  Awareness and response rate

 

                  Leverage expertise/assets

 

                  B-to-B

 

                  Direct mail

 

                  OfficeMax.com

 

                  Further enhance cross-marketing activities with retail stores

 

77



 

Questions?

 

78



 

[PHOTO]

 

Ryan Vero

Executive Vice President,

Merchandising

 

Merchandising

 

79



 

Merchandising Objectives

 

                  Capture purchasing synergies

                  Maximize purchasing leverage

                  Optimize assortment

                  Increase strategic sourcing

                  Optimize paper sourcing

 

                  Drive sales and profitability through initiatives

                  Leverage combined customer base

                  Continued focus on private label

                  Focused retail shopping experience improvements

                  Focused contract customer enhancements

 

80



 

Capture Purchasing Synergies

 

                  Vendor program analysis

 

                  Began review of net item programs after close

 

                  Strategic sourcing process

 

                  Complete net-cost analysis and bid process

 

                  Product specifications and vendor qualification

 

                  Both branded and private label merchandise

 

                  Domestic and offshore sourcing

 

81



 

Key Merchandising Initiatives for 2004

 

                  Product consolidation and rationalization

 

                  Category management — store clustering program

 

                  Leadership in new product/new business development

 

                  Expansion of private label products

 

                  Evolution of office furniture

 

                  Expansion of live product program

 

                  Technology expansion into contract

 

82



 

Product Consolidation and Rationalization

 

                  Focused merchandising assortments based on customer needs

 

                  Rationalize common items and private label

 

                  Increase supply chain efficiencies, improve turns and purchasing leverage

 

                  Approximately 5,000 items are sourced from same suppliers or are same items

 

                  Significant opportunities with improved import sourcing

 

                  Leveraging independent merchandising expertise

 

                  Improved assortments in contract and retail

 

                  Growth opportunities in furniture, supplies, and technology

 

                  Converting MaxBrite paper products to Boise Paper Solutions

 

                  Integrated and efficient

 

83



 

Category Management — Store Clustering Initiative

 

                  Tailoring merchandise assortment and presentation

 

                  Improved inventory management, in-stocks, and sales

 

                  Example: paper and mailing product categories

 

[GRAPHIC]

 

[GRAPHIC]

 

84



 

New Product Development

 

                  Continued differentiation through exclusive product launches

                  HP label assortment

                  Digital dock design

 

                  Internal team focused on new product and service development

                  Network installation

                  Digital photo processing labs

 

[GRAPHIC]

 

[GRAPHIC]

 

85



 

Private Label Expansion

 

                  Consolidating private label from Highmark and OfficeMax

                  Significant volume leverage and supply chain efficiency

                  Continuing to build OfficeMax brand

                  Boise Office Solutions customers seeing OfficeMax every day

 

                  Expanding assortment from approximately 1,500 units* in 2003 to over 2,000 in 2004

 

[GRAPHIC]

 


*Total combined SKU count for both OfficeMax and Boise Office Solutions.

 

86



 

Office Furniture

 

                  Enhanced in-store shopping experience

                  Enhanced point-of-purchase signage

                  Expanded pro-sumer/small business assortment

                  Enhanced FurnitureMax® hub assortments

                  Stylish vignette format differentiates FurnitureMax®

 

[GRAPHIC]

 

[GRAPHIC]

 

87



 

Live Product Initiatives

 

                  Live printer consumables and computer peripherals

                  EAS security rollout

                  Currently 269 stores active, with rollout continuing in 2004

                  Adjacency merchandising drives add-on sales

                  Photo and premium printing papers adjacent to ink category

 

[GRAPHIC]

 

88



 

Thinking Ink? Think OfficeMax!

 

                  Continued focus on printer supplies category

 

                  “Thinking Ink? Think OfficeMax!”

 

                  Recycled paper program

 

                  Increases retention

 

                  Introduces customers to quality of new MaxBrite recycled line manufactured by Boise

 

                  Guaranteed in stock

 

                  Customer commitment to product availability

 

[GRAPHIC]

 

89



 

Technology Expansion in Contract

 

                  Leveraging technology expertise to contract business segment

 

                  New technology catalog

 

                  Expanded E-commerce capabilities in 2004

 

                  Significant opportunity selling to existing accounts

 

[GRAPHIC]

 

[GRAPHIC]

 

90



 

Questions?

 

91



 

[PHOTO]

 

Ted Crumley
Senior Vice President and
Chief Financial Officer

 

Boise Financial Outlook

 

92



 

Outlook for 2004 — New Boise Office Solutions

 

                  Positive single-digit same-store sales comps 4%-6%

 

                  Expected margin improvement

 

                  Sales growth

 

                  Mix improvements

 

                  Projected gross synergies of $80mm in BOS

 

                  Continued improvement in working capital turns

 

                  Capital investment: $150mm to $170mm, including store remodels

 

93



 

Potential 2004 Results — New Boise Office Solutions

 

 

 

Estimated
2003(1)

 

Potential
Growth

 

Synergies,
Integration Costs,
and Other

 

Total

 

 

 

 

 

 

 

 

 

 

 

Sales (mm)

 

$

8,725

 

$350-$525

 

$

(125

)

$8,950-$9,125

 

 

 

 

 

 

 

 

 

 

 

Same-store growth

 

4

%

4%-6%

 

 

4%-6%

 

 

 

 

 

 

 

 

 

 

 

Adj. segment inc. from ops (mm)(2)

 

$

140

 

$15-$45

 

$

55

 

$210-$240

 

 

 

 

 

 

 

 

 

 

 

Operating margin

 

1.6

%

4.3%-8.6%

 

 

2.4%-2.6%

 

 

 

 

 

 

 

 

 

 

 

Adj. EBITDA (mm)(2)

 

$

295

 

$15-$45

 

$

70

 

$380-$410

 

 

 

 

 

 

 

 

 

 

 

Capex (mm)

 

$

150

 

 

 

$150-$170

 

 


(1)          Includes Boise Office Solutions and OfficeMax estimated pro forma results for the calendar year ending December 31, 2003.

 

(2)          See our website at www.bc.com for a reconciliation of these adjusted operating results to the comparable GAAP number.

 

94



 

Boise Financial Structure

 

Capitalization

 

Actual
9/30/03

 

Estimated
12/31/03

 

 

 

 

 

 

 

      Debt (mm)

 

$

1,643

 

$

2,090

 

 

 

 

 

 

 

      Equity, including minority interest (mm)

 

1,584

 

2,361

 

 

 

 

 

 

 

      Debt/total capitalization

 

50.9

%

47.0

%

 

95



 

Outlook for 2004 — Boise

 

Range of current analyst estimates

 

$.59 to $2.00 per share

 

 

 

 

 

Expected earnings accretion from OfficeMax acquisition

 

$.20 to $.30 per share

 

 

 

 

 

Depreciation and amortization

 

$430mm to $450mm

 

 

 

 

 

Interest expense

 

$145mm to $155mm

 

 

 

 

 

Capital investment

 

$340mm to $360mm

 

 

 

 

 

Common shares on 1/1/04

 

 

 

 

 

 

 

•  Basic

 

Approx. 87mm

 

 

 

 

 

•  Fully diluted

 

Approx. 92mm

 

 

96



 

Questions?

 

97



 

Reconciliation — Slide 94

 

 

 

Combined
Office Products
Segment
Estimated 2003
Results

 

 

 

(in millions)

 

Income (loss) from operations

 

$

77

 

Add (deduct):

 

 

 

Restructuring activities

 

63

 

Adjusted segment income from operations

 

140

 

Depreciation and amortization

 

155

 

Adjusted EBITDA

 

$

295

 

 

 

 

 

Adjusted segment operating margin

 

1.6

%

 

98



 

Reconciliation — Slide 95

 

 

 

Reconciliation of Equity

 

 

 

LTM
Actual
9/30/2003

 

Estimated
12/31/03

 

 

 

(in millions)

 

Shareholders’ equity

 

$

1,411

 

$

2,188

 

Company-obligated mandatorily redeemable securities of subsidiary trust holding solely debentures of parent

 

173

 

173

 

 

 

1,584

 

2,361

 

 

 

 

 

 

 

Debt

 

1,643

 

2,090

 

 

 

 

 

 

 

Total capitalization

 

$

3,227

 

$

4,451

 

 

99



 

[PHOTO]

 

Chris Milliken
Division President and
Chief Executive Officer

 

Closing Comments

 

100



 

Great News Ahead

 

Significant Opportunities
Exist

 

+

 

Company is Better
Positioned

 

=

 

Improved Results

 

101



 

Updates Going Forward

 

                  Progress on synergies

                  Performance in core business segments

                  Key operating metrics

 

102



 

Vision Statement

 

“The Vision of the New Boise Office Solutions is to be
the leading provider of office products and services
through a relentless focus on our customers.”

 

103



 

Questions?

 

104



 

[GRAPHIC]

 

Boise Office Solutions

 

105