UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 8-K
Current Report
Pursuant to Section 13 or 15(d) of
The Securities Exchange Act of 1934
Date of Report: November 16, 2011
Date of earliest event reported: November 16, 2011
OFFICEMAX INCORPORATED
(Exact name of registrant as specified in its charter)
Delaware | 1-5057 | 82-0100960 | ||
(State of Incorporation) | (Commission File Number) |
(IRS Employer Identification No.) |
263 Shuman Blvd.
Naperville, Illinois 60563
(Address of principal executive offices) (Zip Code)
(630) 438-7800
(Registrants telephone number, including area code)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
¨ | Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) |
¨ | Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) |
¨ | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) |
¨ | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 7.01. | Regulation FD Disclosure. |
On November 16, 2011, at 12:30 p.m. Eastern Time, members of the senior management of OfficeMax Incorporated (the Company) will host an Investor Day in New York City. On November 16, 2011, the Company issued a press release related to the Investor Day, which is attached hereto as Exhibit 99.1. At the Companys Investor Day, members of the Companys senior management will meet with investors and investment professionals and make a presentation regarding the Company and its long-term strategy. Management will use the sets of slides attached hereto as Exhibits 99.2 through 99.7 in its presentation.
As described in the press release, a live webcast of the presentation and slides may be accessed via the Internet by visiting the Investors section of the Company website at http://investor.officemax.com. The webcast will be available online for one year following Investor Day. The information included in Exhibits 99.1 through 99.7 is incorporated by reference in this Item 7.01, and is deemed to be furnished, not filed, pursuant to Item 7.01 of Form 8-K.
Certain statements made in the attached slides and orally at the Companys Investor Day made by or on behalf of the Company constitute forward-looking statements within the meaning of the federal securities laws, including statements regarding the Companys future performance, as well as managements expectations, beliefs, intentions, plans, estimates or projections relating to the future. Management believes that these forward-looking statements are reasonable. However, the Company cannot guarantee that the macroeconomy will perform within the assumptions underlying its projected outlook; that its initiatives will be successfully executed and produce the results underlying its expectations, due to the uncertainties inherent in new initiatives, including customer acceptance, unexpected expenses or challenges, or slower-than-expected results from initiatives; or that its actual results will be consistent with the forward-looking statements and you should not place undue reliance on them. These statements are based on current expectations and speak only as of the date they are made. The Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of future events, new information or otherwise. Important factors regarding the Company that may cause results to differ from expectations are included in the Companys Annual Report on Form 10-K for the year ended December 25, 2010, under Item 1A. Risk Factors, and in the Companys other filings with the SEC.
Item 9.01 | Financial Statements and Exhibits. |
(d) Exhibits.
Exhibit 99.1 | OfficeMax Incorporated Press Release dated November 16, 2011. | |
Exhibit 99.2 | Slide set 1 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.3 | Slide set 2 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.4 | Slide set 3 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.5 | Slide set 4 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.6 | Slide set 5 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. |
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Exhibit 99.7 | Slide set 6 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. |
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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
Dated: November 16, 2011
OFFICEMAX INCORPORATED | ||
By: | /s/ MATTHEW R. BROAD | |
Matthew R. Broad | ||
Executive Vice President and General Counsel |
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EXHIBIT INDEX
Number |
Description | |
Exhibit 99.1 | OfficeMax Incorporated Press Release dated November 16, 2011. | |
Exhibit 99.2 | Slide set 1 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.3 | Slide set 2 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.4 | Slide set 3 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.5 | Slide set 4 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.6 | Slide set 5 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. | |
Exhibit 99.7 | Slide set 6 to be used during the OfficeMax Incorporated 2011 Investor Day presentation held in New York City on November 16, 2011. |
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Exhibit 99.1
OfficeMax Incorporated
263 Shuman Boulevard
Naperville, IL 60563
News Release
OfficeMax Contacts | ||||
Mike Steele | Tony Giuliano | |||
630 864 6826 | 630 864 6800 |
Immediate Release: November 16, 2011
OfficeMax to Announce Long-Term Strategy at Investor Day
Naperville, Ill. OfficeMax® Incorporated (NYSE:OMX), a leader in office supplies, technology and services, today will announce its long-term strategy at the companys Investor Day being held in New York City.
During the event, senior management is expected to provide an overview of the companys long-term growth strategy as well as details of the actions management has taken, and continues to take, to deliver sustainable, profitable growth. Additionally, the company will share its long-term financial targets, and key business leaders will present overviews of their respective plans.
We made good progress throughout 2011 in reassessing the business and developing our go-forward strategy. I am confident that the strong management team we have put in place will execute the strategy with a high sense of urgency and that will ultimately lead to improved shareholder value, said Ravi Saligram, President and Chief Executive Officer.
OfficeMax will be hosting a webcast of the event at 12:30 p.m. ET for all interested parties, which can be accessed via the Internet by visiting the Investors section of the OfficeMax website at investor.officemax.com. The webcast and accompanying slides will be archived and available online for
one year following the conference and will be posted on the Presentations page located within the Investors section of the OfficeMax website.
About OfficeMax
OfficeMax Incorporated (NYSE: OMX) is a leader in both business-to-business office products solutions and retail office products. The OfficeMax mission is simple. We help our customers do their best work. The company provides office supplies and paper, in-store print and document services through OfficeMax ImPress®, technology products and solutions, and furniture to businesses and individual consumers. OfficeMax customers are served by approximately 30,000 associates through direct sales, catalogs, e-commerce and nearly 1,000 stores. Since 2007, OfficeMax Goodworks programs have served communities and schools, contributing more than $14 million in grants and supplies to support teachers and classrooms. To find the nearest OfficeMax, call 1-877-OFFICEMAX. For more information, visit www.officemax.com.
All trademarks, service marks and trade names of OfficeMax Incorporated used herein are trademarks or registered trademarks of OfficeMax Incorporated. Any other product or company names mentioned herein are the trademarks of their respective owners.
# # #
Exhibit 99.2
Exhibit 99.2
Company Strategy
Forward -Looking Statement and Non -GAAP Measures
Forward -Looking Statements
Certain statements made in this presentation and other written or oral statements made by or on behalf of the company constitute forward -looking statements within the meaning of the federal securities laws, including statements regarding the companys future performance, as well as managements expectations, beliefs, intentions, plans, estimates or projections relating to the future. Management believes that these forward -looking statements are reasonable. However, the company cannot guarantee that the macroeconomy will perform within the assumptions underlying our projected outlook; that its initiatives will be successfully executed and produce the results underlying its expectations, due to the uncertainties inherent in new initiatives, including customer acceptance, unexpected expenses or challenges, or slower-than-expected results from initiatives; or that its actual results will be consistent with the forward -looking statements and you should not place undue reliance on them. These statements are based on current expectations and speak only as of the date they are made. The company undertakes no obligation to publicly update or revise any forward -looking statement, whether as a result of future events, new information or otherwise. Important factors regarding the company which may cause results to differ from expectations are included in the companys Annual Report on Form 10-K for the year ended December 25, 2010, under Item 1A Risk Factors, and in the companys other filings with the SEC.
Non-GAAP Measures
Certain measures contained in these slides or the related presentation are not measures calculated in accordance with generally accepted accounting principles (GAAP) . They should not be considered a replacement for GAAP results. Non-GAAP financial measures appearing in these slides are identified in the footnotes. A reconciliation of these non-GAAP measures to the most directly comparable GAAP financial measures is available at the end of the presentation.
Source: Company estimates and industry data, unless otherwise marked
2 |
|
Presenters
Ravi Saligram Bruce Besanko Michael Lewis Mary Dunnam
President & CEO EVP, CFO & Chief EVP, President of Retail SVP, Customer Advocacy Administrative Officer
Steve Mongeau Reuben Slone Jim Barr
SVP, Sales & Growth Initiatives EVP, Supply Chain & EVP, Chief Digital Officer GM, Services
3 |
|
Company Strategy Agenda
1. Strategy Process and Key Issues
2. OfficeMax Overview and Opportunities
3. New Roadmap For Success: Total Company Strategic Pillars
4. Individual Business Strategies
Source: Company estimates and industry data, unless otherwise marked
4 |
|
Robust process with multiple inputs informed strategy
Meetings with key customers
360°° independent Meetings with strategy diagnostic investors
Consumer and Conversations Go-Forward with key vendors Customer research Strategy and suppliers
Organizational
Input from engagement Associates study
Organizational Ownership and Alignment
100+ key executives/managers involved in strategy work streams
5 |
|
Strategic Questions for OfficeMax and Sector Issues
Perceived/real store saturation
Secular and cyclical industry declines Online impact and opportunity OfficeMax top line growth Brand differentiation Margin gaps versus competition
6 |
|
Investor perceptions/feedback
Areas of investor focus
Stemming core business declines
Industry consolidation
Excess retail square footage
Macroeconomic trends
Cost reductions
Drivers of OfficeMax long-term growth
Top-line growth
Right-sizing footprint eCommerce
Print services and solutions
Store-in-Store program
Source: External Perception Study November 2011, Analyst Reports, Investor Meetings
7 |
|
A New Roadmap for Success
Strengthen the Core
Roadmap
to drive sustainable, profitable growth
Strategic and Disruptive Options
Critical Success Drivers
Strong Aligned Team Operational Excellence Innovation
Phased Outcomes
Sustainable, Profitable Growthrowth
Gain Momentum
Strengthen Foundation/Reverse Declines
2011 2012 2013 2014 2015 2016+
8 |
|
Who we are
Fortune 500 leader in office products/services, serving thousands of businesses in various markets including healthcare, education and government Approximately 30,000 employees
Operations U Canada Mexico . , . , , Australia S and customer base in , and New Zealand
Nearly 1,000 retail stores in the U.S. and Mexico
Sales at a glance: $7.15 Billion (FY10)
Contract Segment: $3.63 Billion Retail Segment: $3.52 Billion
Furniture Mexico Furniture 10% 6% 6%
International Supplies & 32% Technology* Supplies & Technology* Paper U.S. 33% Paper 52% 42% 68% U.S.
57%
94%
* |
|
Technology includes ink and toner |
9
OfficeMax operates in a $230B+ market in the U.S
but has historically focused on specific categories, channels and segments.
Spend by category Spend by customer segment Spend by channel
6% 9%
Office Supplies OS superstores eCommerce (B2C) Mobile $14B $20B
15% 8% Ink & Toner $41B Tech
8% 18% Services
4% Paper 6% Large $93B
3% $85B
Medium 40%
4% Furniture $13B
Individual 36%
8% consumer Delivery / $114B $15B Contract 11% Jan-San & Small 49% 21% Break Other Tech Other Retail room $71B
Products
28% 10% SOHO / Micro
4% 12%
Software Print & Document PCs Solutions
Opportunity to expand into new categories, channels and segments.
10
OfficeMax International operations
Contract*
Canada Grand & Toy
Serving customers through 30 OfficeMax Grand & Toy 2010 International Contract
Stores Revenue$1.15B**
1,700 employees Australia
Large government and education presence New Zealand
700 employees Canada New Zealand
#1 market share Australia
Serves customers through 18 office product stores
Croxley manufacturing and wholesale business
1, emp 000 loyees
Retail
Mexico
51% owned joint venture
83 stores as of 3Q11
Contract business embryonic Direct Sourcing Offices in
China and Taiwan
*Data as of year-end 2010
** Does not include Mexico
11
Where we have been: 5-year performance
Top line growth has been challenging
$10 30% $9 25% $8 $7 20% (Sales in $6 Billions) $5 15% $4 10% $3 $2 5% $1
$0 0%
2006 2007 2008 2009 2010
Sales External Gross Profit % Adj. Oper. Inc. Margin %*
* Adjusted Operating Income Margin (or Operating Income as percent of Sales) as presented are adjusted to exclude special items and are non-
GAAP financial measures . See reconciliation of these non-GAAP measures to the comparable GAAP measures at the end of presentati on.
12
Remained profitable during the past 5 years despite continued economic challenges
Maintained Gross Margin Rate Significant Cost Reduction
Reversed multi-year decline in Reduced cost by >$400M gross margins in Contract since 2005 Supply chain/delivery
Drove high margin private efficiencies brands to 28% penetration Sourcing
Significant annual COGS Labor and process efficiencies savings through focused Resource consolidation/ bidding process reallocation
while maintaining strong liquidity
13
Actions in 2011
Initiated significant cost reduction moves to stem profit erosion
Realigned organization on championship model to drive growth; recruited top talent
Accelerated implementation of systems and tools that enable growth
Increased emphasis on Contract and Digital
Prioritized growth initiatives for greater impact
Reassessed the business and developed the strategy
14
Strengths and Opportunities
Strengths Opportunities
Supply chain & logistics Capability gaps capabilities Focused execution Strong gross margins
Category, channel, sector Private brands innovation diversification
Lean cost structure Multi-channel
Enduring customer Brand affinity relationships
15
A New Roadmap for Success:
Total company strategic pillars
Optimize Retail
Leverage Contract Globally Strengthen the Core Grow Adjacencies
Tuck-in Acquisitions
Roadmap Investments in Digital to drive sustainable, profitable Space Optimization growth Strategic and Optimize store network Disruptive Options Strategic Partnerships
New Models / Formats
Non-core assets
Continued cost take-out and no geographic expansion planned in the near term
16
Individual business strategies: Retail
Key Challen ges and Opportunities
Store Saturation
Store Productivity
Conversion / Share of Wallet
17
Retail challenges: Industry productivity
Real sales per square foot has been declining since 2002
Real sales per sq ft (2010 dollars)
300
250
200
0
2002 2003 2004 2005 2006 2007 2008 2009 2010
18
Retail opportunity: To address store saturation
Have been reducing .and shifting Lease expiry enables rent store count since 2008. to smaller store formats and network optimization
# of U.S. Retail Stores # of U.S. Retail stores, by size Leases expiring by year, through 2016
1,000 -2%
~3/4 of leases expire Under 20K through 2016 sq. ft.
800
600
20-24K sq. ft.
400
200
Above 24K sq. ft.
0
2008 2009 2010 2005 2010 2012 2013 2014 2015 2016
Net reduction of 1.3m sq. ft. through closure of 195 U.S. stores since beginning of 2005
19
Retail opportunity:
Conversion and share of wallet
Has shopped OfficeMax We are attracting customers
with the opportunity to convert
Visits OfficeMax regularly
half into frequent shoppers
Most OS purchases .and opportunity to increase at OfficeMax share of wallet for two-thirds.
20
Retail Strategies
Key Goal
Improve ROIC
Key Challenges and Opportunities
Store Store Conversion / Saturation Productivity Share of Wallet
Key Strategies
Optimize Enhance Customer Address Price Grow Retail Network Experience Perception Technology
21
Individual business strategies: U.S. Contract
Key Challen ges and Opportunities
Declinin g Spend Per Employee Customer Segment Mix Sales Force Productivity
22
Opportunity gaps U.S. Contract
Opportunity to improve segment
Opportunity to grow mix by focusing on Small and new categories Medium Segments $25B U.S. Jan-San and Break Room Category
OfficeMax today Fair Share Avg under 1%
OfficeMax Share Market arket Share
M
3x margin of Large customers
Large Middle Small
23
Opportunity gaps U.S. Contract
Business spend on Expected Office Supplies Expected Employment office supplies 1 Sector Spending Change Change in 2012 1,2 has been declining in 2012
Industry revenues per U.S. Decrease
Substantially Decrease employee for products where
1% Substantially we have historically focused Decrease Increase 1%
(2010 dollars) Slightly Substantially Decrease Increase Slightly Substantially
7% 7%
10% 5%
-1.7% CAGR Increase
Slightly Increase No change Slightly 48% 37% No change 38% 46%
1 |
|
Source: OfficeMax Research, November 2011 |
2 |
|
Total , spend not spend per employee |
24
OfficeMax performing similar to OSS competitors on most key elements and addressing key gaps
% customers and former customers who rate vendor high
80
Gap
Oppo rtunity to improve 60 sales force productivity
40 Grew sales in some or all quarters*
20 No growth in any quarter*
0 20 40 60 80 0 Percent of sales force
* |
|
From Q2 2010 to Q1 2011 |
OfficeMax Competitor 2 Competitor 1
25
U.S. Contract Strategies
Key Goal
Profitable Growth
Key Challenges and Opportunities
Declining Spend Customer Sales Force Per Employee Segment Mix Productivity
Key Strategies
New Products, Enablers & Pricing/Margin Process/Structure Segments, Incentives Sectors
26
International Contract Strategies
Goal: Increase Profitability to Historical Average
Australia New Zealand Canada
Profile
Leader in Concentration in #1 Player education large & enterprise
Challen ges
Govt. sector new
Retention Cost structure requirements
Strategies
Optimize Australia Maintain leadership Integrate Canada & New Zealand position & U.S. support synergies Grow new sectors, services
Improve sales services and Rationalize cost force productivity segments structure
Strengthen client Increase SOHO Grow in new relationships penetration sectors, segments and services
27
Significant Upside in Adjacent Categories
Categories Purchased from Primary Office Products Supplier
Source: OfficeMa x Research, November 2011
28
Adjacency Strategies: Focus on five key growth adjacencies
Key Goal
Accelerate Profitable Growth
Jan-San SMB Mexico New Channels Tech & Doc
$25B $28B $5B
Opportunities Growth Shift to Fragmented High Margin Office Supplies Economy Digital Print category Segment in Other Retail
Organic Stand Alone Roll Out Leverage Scale MPS & Strategies Growth Sales Unit New Stores Category New Print-Management On-Demand Tuck-in Tuck-in Grow Expertise Offerings Platforms Platforms Contract Build Scale Rejuvenate Tech Offering
29
Digital Strategies: Major focus to drive growth
Key Goal
Prime Growth Engine
Key Challenges and Opportunities
Traffic / Conversion Customer Channel Behavior Website Table Stakes
Key Strategies Invest in
SMB & SOHO Enhance Leader in Solutions Technology Brand Affinity the Core Multi Channel & Choice Platforms
Adjacencies & Digital combined expected to grow significantly faster than the core business
30
A New Roadmap for Success to Strengthen the Core
Four Foundational Pillars to Strengthen the Core
Grow Emphasize Leverage Optimize Adjacencies Contract Digital and Retail & Execute Globally Multichannel Tuck-Ins
Continue to drive cost efficiencies
31
Measuring success
Goal: Sustainable, Profitable Growth
Revenue: 4-5% CAGR Gain Op. Margin: Up 25-50bps
Momentum per year ROIC: Double -digit
Strengthening
Revenue: 2-4% CAGR**
Foundation
2012 financial performance Op. Margin: 100-200+bps similar to 2011 flat to cum. improvement modest revenue growth and flat to slightly lower operating margin*
2011-2012 20132015 2016 and beyond
* |
|
Adjusted for the impact of the 53rd week in FY11 |
** Assumes modest U . S . GDP growth 2012-2015, no double-dip recession , and unemployment remains elevated through 2015
32
Key internal metrics to drive Operational Excellence
Tech & Doc
Retail Contract Digital Solutions
Comp Sales Retention Win Rate Conversion Rate Traffic and Net New Sales per Rep Unique visitors Conversion Business Operational Cost Assortment Category shares Gross Margin percent to sales Website $ Per Rep Product Margin Releases per $ per Sq. Ft. Avg. Order Size Year Rent cost per On-time Delivery unit index
Associate Customer Private Brand Working Capital Engagement Satisfaction Penetration Efficiency
33
Conclusion
OfficeMax Mission:
Workplace innovation that enables customers to work better
Serving diverse channels
Store-in-a-store Telesales
OfficeMax. com SMB sales force
Retail stores Large segment sales force
Direct sales OfficeMaxSolutions. com Catalog
Tailored solutions by segment
Integrated by our Brand value proposition
Consumers Integrated workplace, products, services and SOHO / Micro solutions Small Value-priced, innovative offerings Medium Easy to shop channels Large Committed to operational Enterprise excellence Mega Enhancing end users environment, experience and outcomes
35
OfficeMax Road to Success
Sustainable Profitable Growth Financial
Performance 2012: 2013-2015: 2016 & Beyond: Strengthening Foundation Gain Momentum Profitable Growth
Financial performance Revenue: 2-4% CAGR Revenue: 4-5% CAGR similar to 2011 flat to modest Op. Margin: Up 25-50bps/yr revenue growth and flat to Op. Margin: 100-200+bps slightly lower oper. margin* cum. improvement ROIC: Double -digit
* |
|
Adjusted for the impact of the 53rd week in FY11 |
Customer Winning the Customer Battle Satisfaction
Enhance work place Customer segmentation Multichannel experiences experience
Strategic and
Improve store Drive sales force Develop Digital Accelerate five Operational productivity productivity growth engine growth Adjacencies
Initiatives
Focus IT spend on growth Leverage partnerships & Pursue tuck-ins enablers alliances
Achieve positive free Continue to drive cost Improve International cash flow efficiencies profitability
Learning, Leadership and Teamwork Growth, People Committed to
Strong Execution Service Orientation Top Talent Innovation
Workplace innovation that enables customers to work better
36
Financial Strategies
Exhibit 99.3 |
2
Financial Discussion Agenda
Key financial policies
Improved financial profile and flexibility
Sustainable, structural cost reductions
Optimizing the retail store footprint
Financial objectives |
3
Key Financial Policies
Maintain cash from operations greater than capital
expenditures
Preserve appropriate levels of liquidity
Sustain financial flexibility
Manage working capital efficiency |
4
Strong Liquidity and Benign Debt Service Schedule
* Data as of September 24, 2011 |
5
Strong Balance Sheet and Ample Cash Flow
Notes:
1) Data represents broadly syndicated transactions reported through 3Q11
2) Average pricing excludes consideration of LIBOR floors
3) Deals greater than $100MM
Source: Thomson Reuters & WFCF
Amended and extended the
U.S./Canadian credit facilities
into a combined $650 million
five-year North American credit
facility (October 2011)
$79 million cash provided by
operations 3Q11 YTD
Competitive terms with
suppliers and customers
Overall and Retail-Only ABL Pricing Trends |
6
Plan to fund pension obligation by 2016*:
$1 billion legacy plan, frozen as of 2004 when
OfficeMax sold most of the Boise-related businesses
Typically funded by cash from operations
Discount rate negatively impacting 2011 funded status
Pension Funding and Timber Notes
Timber Notes Securitization:
$1.47 billion GAAP balance sheet liability is non-recourse
to OfficeMax A resolution to the Lehman Brothers bankruptcy would trigger
an estimated $277 million tax liability, but is expected to be largely
offset by tax credits GAAP asset related to the Lehman Brothers-backed
tranche currently valued at 10% given uncertainties of ultimate recovery,
though recent events may result in a 17%-20% recovery range Any
increased amount would flow through to the securitized note holders *
Subject to fluctuations in the discount rate |
7
Maintaining Solid Working Capital Productivity |
8
Proactively Realigned Costs With Reduced Sales Environment
Opportunity for further improvement.
Opportunity for further improvement.
Will continuously challenge all costs.
Will continuously challenge all costs.
Sourcing
Sourcing
Improvements
Improvements
Supply Chain
Supply Chain
Efficiencies
Efficiencies
Contract
Contract
Operations
Operations
Retail
Retail
Operations
Operations
Sustained Net Cost
Reductions >$400
Million |
9
Optimizing the U.S. Retail Store Footprint
Achievements since
beginning of 2005:
Closed 4.7 million square
feet of retail space, or
approximately 1.3 million
square feet net of new
store openings
195 total stores closed
(as of the end of 3Q11)
Successfully reduced the
average store size
23.0
22.5
22.0
21.5
21.0
20.5
20.0
19.5
19.0 |
10
Continue to Improve Economics of the U.S. Retail Footprint
Continue to prune the U.S.
retail store base by 15-20
stores per year (or ~2%
per year)
Further reduce the number
of unprofitable, negative
EBITDA stores
Leveraging strong
relationships with landlords
in lease renewals
Optimizing the assortments
and introducing new
products/services
* Does not take into account potential new stores or formats
|
11
Building Blocks of Return to Sustainable, Profitable Growth
Maintain Positive FCF
2013 -
2015
2016 and beyond
2011-2012
Strengthening
Foundation
Gain
Gain
Momentum
Momentum
Goal: Sustainable,
Goal: Sustainable,
Profitable Growth
Profitable Growth
2012 similar in profile to
2011; flat to modest revenue
growth and flat to slightly
lower operating margin**
Assumes normalized pruning
of 15-20 stores per year
Grow revenue by a 2-4%
CAGR*
Operating margin
improvement of 100-200+
bps cumulatively over three
years
Grow revenue by a 4-5%
CAGR
Operating margin
improvement of 25-50 bps
per year
Achieve double digit ROIC
*Assumes modest U.S. GDP growth 2012-2015, no double-dip recession, and unemployment remains elevated through 2015 **
Adjusted for the 53rd week in FY11 |
12
Incremental Revenue Growth Contribution 2011 -
2015 |
13
Strategically Reinvest in the Business
Expect
Expect
to
to
maintain
maintain
cash
cash
from
from
operations
operations
greater
greater
than
than
capital
capital
expenditures
expenditures
* Excludes tuck-in acquisitions and disruptive options
Plan Approximately $100M-$125M in
Capital Expenditures Per Year 2012-2015 |
14
Priorities for Cash
Servicing our obligations
Ensuring adequate liquidity to insulate against
economic uncertainty
Investing in profitable growth initiatives
Organic growth
Tuck-in acquisitions
Strategic and disruptive options |
U.S.
Retail Business Exhibit 99.4 |
2
Overall Business Assessment
Challenges to OfficeMax retail business
Perceived store saturation
Store productivity
Competition both within and outside OSS channel
But there is ROIC upside opportunity
Optimize store real estate network
Improve price image, technology product assortment, and multi-channel
experience to increase customer acquisition and conversion
Introduce new business models/concepts that can deliver meaningful
customer differentiation and better ROIC |
3
Overall Goals and Core Strategies
Optimize/strengthen retail
store network
Drive comp sales
focus
on SOHO customer
Grow Gross Profit
Productivity
Build people capabilities
and performance
Develop new innovative
Retail formats
Grow New Channel
business
Improve ROIC in
Retail business |
4
Strategy 1: Optimize and strengthen the retail store network
Continue to close unprofitable negative EBITDA stores
with low potential for turnaround
Leverage lease renewals to reduce store size and
occupancy costs per unit |
5
Relocation
Tustin, CA
Before (36K sq. ft.)
After (21K sq. ft.) |
6
New Store
Juneau, AK
Advantage Next Prototype (18K)
Juneau, AK (16K) |
7
Strategy 1: Optimize and strengthen the retail store network
Continue to close unprofitable negative EBITDA stores
with low potential for turnaround
Leverage lease renewals to reduce store size and
occupancy costs per unit
Defend DMAs with strong market position and ROIC
|
8
Strategy 2: Drive comp sales -
focus on SOHO customer
Improve price image
Focus on value-focused off-shelf displays & simplified selling
messages |
9
Strategy 2: Drive comp sales -
focus on SOHO customer
Transform Technology department
Woodridge
Lab Store
Mobile Center
San Francisco
Test Market
CtrlCenter |
10
Strategy 2: Drive comp sales -
focus on SOHO customer
Implement a seamless multi-channel experience for SOHO
customers
Introduce new products & services -
home-grown,
licensing, & leasing opportunities
online |
11
Strategy 3: Grow Gross Profit Productivity
Rationalize assortments and space allocations to improve ROIC in
existing stores, and to optimize for smaller store formats
|
12
Strategy 3: Grow Gross Profit Productivity
Increase
private
brand
penetration
-
target
SOHO
customers |
13
Strategy 4: Build people capabilities & performance
Transform field management into high
performing talent
Grow Associate Engagement to improve
customer experience and store
performance
Build selling and servicing competencies
Become known as the most knowledgeable
and trusted brand for small business
Improve conversion rate |
14
Strategy 5: Develop a new differentiated Retail Format
Define and test in 2012 one or
two high potential SOHO
targeted concepts, eg:
Small store with good selection
of core products in central
business districts
Plus alternative innovative store
formats with potential to
transform the economics of our
Retail business |
15
Strategy 6: Grow New Channel Business
Grow sales in key accounts
Acquisition of new customers focusing on Grocery and
Drug in the U.S.
Build operational infrastructure |
16
Optimize Store Network
Chain rent costs per unit
Drive Comp Sales
Customer experience
Sales/sq. foot
Price image
Share of office supplies
Share of technology products
Grow Profit Per Sq. Ft.
Customer margin/sq. ft.
Build Talent
Associate Engagement
Customer Conversion
Grow New Channels
Share of market
Key Internal Operating Metrics
Improve ROIC in
Retail business |
Exhibit 99.5
U.S. Contract Business |
2
Building on Strengths
History of strong relationships with large & enterprise customers
Customer retention rate at a five-year high
Nearly half of our largest customers have been with us for more than 10 years
OfficeMax listened to our concerns
OfficeMax listened to our concerns
and worked with us to formulate just
and worked with us to formulate just
the right package for us.
the right package for us.
Director of Procurement,
Director of Procurement,
County of San Diego
County of San Diego |
3
Building on Strengths
World Class Advocacy
World Class Rating
beginning in 2003 through 2011
91% Very Satisfied
-
Customer Satisfaction with the Customer Advocates
Source: Service Quality Measurement, September 2011 |
4
Strategic Outline
A Time to Grow |
5
Key Strategies
Strengthening the Core -
Productivity |
6
Key Strategies
Strengthening the
Core:
Margin Improvement
Experienced leadership
Field pricing leaders
Raise profitability of accounts
Benchmarked margins by sector
Focus on private brand mix
Selling green savings
Significant operational savings
Better analytics
Automated customer materials |
7
Key Strategies
Championing Growth
Products & Services
Furniture / OMWorkspace
Technology & Document
Solutions
ImPress
Managed Print Services
Technology
Jan-San / Cleaning
& Break Room |
8
Key Strategies
Championing Growth in SMB
Staffing funded
Staffing funded
through productivity
through productivity
enhancements
enhancements
in the Contract
in the Contract
organization
organization |
Operational Milestones/Actions
2011
2012 Actions |
U.S.
Technology & Document Solutions
Exhibit 99.6 |
Why
Tech and Doc Solutions Matters Markets growing for Print and Copy, Managed
Print, and Technology
OfficeMax long tenure and experience
New organizational championship
Drive profitable growth with
limited investment and risk! |
Tech
and Doc Solutions Market Opportunity (2011-2014) Represents
significant growth for each market!
Managed
Print Services
Print and Copy
Technology
10%
CAGR
1.2%
CAGR
5%
CAGR
$10B
$10B
Market
Market
$14B
$14B
Market
Market
$76B
$76B
Market
Market |
ImPress (Contract and Retail Segments)
In operation for 20 years
On-site and near-site offering
enabled by web-to-print
Print and copy in all stores with
additional 6 stand-alone
production
centers in CFCs
Top 10% of stores average annual
sales greater than $800K
Gross margin greater than 2X of
retail segment |
Managed Print Services (Contract Segment)
Managed Print Services
In operation for 3 years
Convert print assets from
fixed/variable costs to per-
page cost
16,000 + devices under
management
Certified for over 70% of all
units sold in US |
Technology Products and Services (Contract Segment)
Technology Products
and Services
In operation for 15 years
Telephony, hardware,
software, and data storage
solutions
Add-on sale for B2B
customers |
Strategic Context
Customer focus and championship
From product to service
Growth across multiple customer segments
Aligns with technology-enabled market place
Services:
The
work
starts
AFTER
the
sale |
Technology and Document Solutions
Business Customer Driven
Best Service Offer
Brand Standard Performance
Mission: |
2012
Operational Milestones Optimize offer and brand
standard
Segment sales force
Refresh technology platform
Expand supplier relationships
Harness supply chain for value-
added delivery |
Tech
and Doc Solutions Matters! Markets growing for Print and Copy, Managed Print,
and Technology
OfficeMax long tenure and experience
New organizational championship
Drive profitable growth with
limited investment and risk! |
Digital Strategies
Exhibit 99.7 |
2
Key OfficeMax Digital Assets
Serves consumer, SOHO, SMB
Key value proposition is ease-of-use and
competitive pricing
SOHO SMB site launched in 2011
Known for gift with purchase, deals,
tiered pricing
Core
ordering
tool
for
Contract
business
Key
feature
is
strong
administrative
tools
for
large
&
medium
businesses
OfficeMax.com
Reliable.com
OfficeMaxSolutions.com |
3
Influence of the web
Both online and offline
By 2014, ~85%+ of relevant categories will be either web-influenced or bought
online |
4
OfficeMax already in top 10 in electronic commerce
* Internet Retailer estimates; revenue numbers may include consumer and B2B
commerce |
5
Key 2011 accomplishments
OfficeMax.com:
Double digit improvement year-over-year in orders and visits
Customer margin rate higher than prior year in each of the last three
quarters
Operating income has increased year-to-date over prior year
Customer
satisfaction
is
in-line
with
OSS
competitors
1
All Experiences:
Significant technology and feature improvements
For example, major increases in searchable SKUs on both
OfficeMax.com and OfficeMaxSolutions.com
1
Source: year-end 2010 Foresee |
6
2012 Goals & Priorities |
7
Strategic Framework for Growth
Target SMB
SOHO
Best
Customer
Service
Best Enabler
for Contract
Customers
Services &
Adjacent
Categories
Anytime/
Anywhere
Logistics
Depth &
Breadth of
Assortment
Culture of
Speed &
Agility
Technology
Enhancements
Leader in
Multi-
Channel |
8
Business importance of Multi-channel execution
online
* Multichannel Marketing: Making Bricks and Clicks Stick,
McKinsey Multi-channel drives:
The experiences of our
most valuable customers
eCommerce sales
Web-influenced sales
Multi-channel shoppers are 2x-4x more valuable
than single-channel shoppers* |
9
Key Internal Operational Metrics
* Direct business also includes Catalog |
Reconciliation of Non-GAAP
to Reported GAAP Results
Appendix |
Reconciliation of Non-GAAP to Reported GAAP Results
FY10, FY09
OFFICEMAX INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)
(in millions)
Year Ended
December 25, 2010
December 26, 2009
As
As
As
As
Reported
Adjustments
Adjusted
Reported
Adjustments
Adjusted
Sales
$
7,150.0
$
- $
7,150.0
$
7,212.1
$
-
$
7,212.1
Cost of goods sold and occupancy costs
5,300.3
-
5,300.3
5,474.5
-
5,474.5
Gross profit
1,849.7
-
1,849.7
1,737.6
-
1,737.6
Operating expenses:
Operating, selling and general and administrative expenses
1,689.1
-
1,689.1
1,674.7
-
1,674.7
Asset impairments (a)
11.0
(11.0)
-
17.6
(17.6)
-
Other operating expenses (b)
3.1
(3.1)
-
49.3
(49.3)
-
Total operating expenses
1,703.2
(14.1)
1,689.1
1,741.6
(66.9)
1,674.7
Operating income (loss)
146.5
14.1
160.6
(4.0)
66.9
62.9 |
Reconciliation of Non-GAAP to Reported GAAP Results
FY08, FY07
OFFICEMAX INCORPORATED AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME (LOSS)
(unaudited)
(in millions)
Year Ended
December 27, 2008
December 29, 2007
As
As
As
As
Reported
Adjustments
Adjusted
Reported
Adjustments
Adjusted
Sales
$ 8,267.0
$
-
$ 8,267.0
$ 9,082.0
$
-
$ 9,082.0
Cost of goods sold and occupancy costs
6,212.6
-
6,212.6
6,771.7
-
6,771.7
Gross profit
2,054.4
-
2,054.4
2,310.3
-
2,310.3
Operating and other expenses:
Operating and selling expenses
1,555.6
-
1,555.6
1,633.6
-
1,633.6
General and administrative expenses
306.9
-
306.9
332.5
-
332.5
Goodwill and other asset impairments (a), (b)
2,100.2
(2,100.2)
-
-
-
-
Other operating, net (c)
27.9
(27.9)
-
-
-
-
Total operating and other expenses
3,990.6
(2,128.1)
1,862.5
1,966.1
-
1,966.1
Operating income (loss)
(1,936.2)
2,128.1
191.9
344.2
-
344.2
(a) In 2008, the Company recorded non-cash impairment charges of $815.5 million
and $548.9 million in the Contract and Retail segments, respectively. The charges relate
to impairment of goodwill, trade names and fixed assets.
(b) In 2008, a $735.8 million non-cash impairment-related charge was
recorded in the Corporate and Other segment related to the timber installment notes receivable due
from Lehman.
(c) In 2008, $27.9 million of charges were recorded for severance and the
termination of certain store and site leases. These charges are recorded by segment in the
following manner: Contract $9.3 million, Retail $17.4 million and Corporate $1.2
million. |
Reconciliation of Non-GAAP to Reported GAAP Results
FY06
OFFICEMAX INCORPORATED AND SUBSIDIARIES
SUPPLEMENTAL SEGMENT INFORMATION
(unaudited)
(millions)
Year Ended
December 30 , 2006
As
Reported
Special
Items
As
Adjusted
Segment Sales
OfficeMax, Contract
$ 4,714.5
$ 4,714.5
OfficeMax, Retail
4,251.2
4,251.2
8,965.7
8,965.7
Operating income (loss)
OfficeMax, Contract
$ 197.7
$ 10.3
(a)
$ 208.0
OfficeMax, Retail
86.3
89.5
(b)
175.8
Corporate and Other
(118.0)
46.4
(c)
(71.6)
Operating income (loss)
166.0
146.2
312.2
(a) Charges associated with the reorganization of our Contract segment included in
Contract segment operating expenses. (b) Charges associated with the closing
of 109 retail stores included in Retail segment operating expenses. (c)
Charges associated with the consolidation of our corporate headquarters included in Corporate and Other segment expenses. |
Reconciliation of Non-GAAP to Reported GAAP Results
We evaluate our results of operations both before and after certain gains and
losses that management believes are not indicative of our core operating
activities. We believe our presentation of financial measures before,
or excluding, these items, which are non-GAAP measures, enhances our investors'
overall understanding of our recurring operational performance and provides useful
information to both investors and management to evaluate the ongoing
operations and prospects of OfficeMax by providing better comparisons.
Whenever we use non-GAAP financial measures, we designate these measures,
which exclude the effect of certain special items, as adjusted
and provide a reconciliation of non-GAAP
financial
measures
to
the
most
closely
applicable
GAAP
financial
measure.
Investors
are
encouraged
to
review the related GAAP financial measures and the reconciliation of these
non-GAAP financial measures to
their
most
directly
comparable
GAAP
financial
measure.
In
the
preceding
tables,
we
reconcile
our
non-
GAAP financial measures to our reported GAAP financial results for the years 2010,
2009, 2008, 2007 and 2006.
Although we believe the non-GAAP financial measures enhance an investors
understanding of our performance,
our
management
does
not
itself,
nor
does
it
suggest
that
investors
should,
consider
such
non-GAAP financial measures in isolation from, or as a substitute for,
financial information prepared in accordance with GAAP. The
non-GAAP financial measures we use may not be consistent with the
presentation of similar companies in our industry. However, we present such
non-GAAP financial measures in reporting our financial results to
provide investors with an additional tool to evaluate our operating results
in a manner that focuses on what we believe to be our ongoing business
operations. |
Important Information About OfficeMax Inc.
These materials do not constitute an offer or solicitation to purchase
or sell securities of OfficeMax Incorporated and no investment
decision should be made based upon the information provided herein.
OfficeMax strongly urges you to review its filings with the Securities
and Exchange Commission, which can be found at
investor.officemax.com.
This
site
also
provides
additional
information such as a list of frequently asked questions pertaining to
our timber notes securitization. |